Help:Known problems

From WikiPathways

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<h2 class="frontPagePanel yellowFg">Known problems</h2>
 
On this page you'll find some known problems with WikiPathways. If your problem is not on this list, please check our [http://ftp2.bigcat.unimaas.nl/~martijn.vaniersel/mantis/my_view_page.php bug tracker] or send an email to our  [http://groups.google.com/group/wikipathways-dev Google group].
On this page you'll find some known problems with WikiPathways. If your problem is not on this list, please check our [http://ftp2.bigcat.unimaas.nl/~martijn.vaniersel/mantis/my_view_page.php bug tracker] or send an email to our  [http://groups.google.com/group/wikipathways-dev Google group].
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;No Java installed
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=== No Java installed ===
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:You need to have [http://java.sun.com Java] installed to be able to edit pathways. If you only see a grey box when you click the edit button below the pathway image, please check if you have Java installed (version JSE 5 or above). You can download Java [http://java.sun.com/javase/downloads/?intcmp=1281 here].
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You need to have [http://java.sun.com Java] installed to be able to edit pathways. If you only see a grey box when you click the edit button below the pathway image, please check if you have Java installed (version JSE 5 or above). You can download Java [http://java.sun.com/javase/downloads/?intcmp=1281 here].
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;Javascipt disabled
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=== Javascipt disabled ===
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:You need to have javascript enabled in your browser. [http://www.google.com/support/bin/answer.py?answer=23852 Click here] to see how to enable javascript for your browser.
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You need to have javascript enabled in your browser. [http://www.google.com/support/bin/answer.py?answer=23852 Click here] to see how to enable javascript for your browser.
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;Wrong Java version on Ubuntu
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=== Wrong Java version on Ubuntu ===
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:By default the Ubuntu linux distribution comes with the gij (GNU libgcj) Java virtual machine. In order to make wikipathways work correctly, you will need to replace this with Sun's JVM. You can do this by installing the packages '''<code>sun-java5-jre</code>''' and '''<code>sun-java5-plugin</code>''' or '''<code>sun-java6-jre</code>''' and '''<code>sun-java6-plugin</code>'''.
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By default the Ubuntu linux distribution comes with the gij (GNU libgcj) Java virtual machine. In order to make wikipathways work correctly, you will need to replace this with Sun's JVM. You can do this by installing the packages '''<code>sun-java5-jre</code>''' and '''<code>sun-java5-plugin</code>''' or '''<code>sun-java6-jre</code>''' and '''<code>sun-java6-plugin</code>'''.
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;No SVG viewer in Internet Explorer
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=== No SVG viewer in Internet Explorer ===
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:When you are using Internet Explorer you need to install an SVG viewer to view the pathway images at full size. Go to [http://www.adobe.com/svg/viewer/install/main.html Adobe SVG viewer] to download an SVG viewer for Internet Explorer.
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When you are using Internet Explorer you need to install an SVG viewer to view the pathway images at full size. Go to [http://www.adobe.com/svg/viewer/install/main.html Adobe SVG viewer] to download an SVG viewer for Internet Explorer.

Revision as of 18:41, 21 April 2008


On this page you'll find some known problems with WikiPathways. If your problem is not on this list, please check our bug tracker or send an email to our Google group.

Contents

No Java installed

You need to have Java installed to be able to edit pathways. If you only see a grey box when you click the edit button below the pathway image, please check if you have Java installed (version JSE 5 or above). You can download Java here.

Javascipt disabled

You need to have javascript enabled in your browser. Click here to see how to enable javascript for your browser.

Wrong Java version on Ubuntu

By default the Ubuntu linux distribution comes with the gij (GNU libgcj) Java virtual machine. In order to make wikipathways work correctly, you will need to replace this with Sun's JVM. You can do this by installing the packages sun-java5-jre and sun-java5-plugin or sun-java6-jre and sun-java6-plugin.

No SVG viewer in Internet Explorer

When you are using Internet Explorer you need to install an SVG viewer to view the pathway images at full size. Go to Adobe SVG viewer to download an SVG viewer for Internet Explorer.

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