Help:Known problems

Known problems

On this page you'll find some known problems with WikiPathways. If your problem is not on this list, please check our bug tracker or send an email to our Google group.

No Java installed

You need to have Java installed to be able to edit pathways. If you only see a grey box when you click the edit button below the pathway image, please check if you have Java installed (version JSE 5 or above). You can download Java here.

Javascipt disabled

You need to have javascript enabled in your browser. Click here to see how to enable javascript for your browser.

Wrong Java version on Ubuntu

By default the Ubuntu linux distribution comes with the gij (GNU libgcj) Java virtual machine. In order to make wikipathways work correctly, you will need to replace this with Sun's JVM. You can do this by installing the packages sun-java5-jre and sun-java5-plugin or sun-java6-jre and sun-java6-plugin.

No SVG viewer in Internet Explorer

When you are using Internet Explorer you need to install an SVG viewer to view the pathway images at full size. Go to Adobe SVG viewer to download an SVG viewer for Internet Explorer.